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Returns & Exchanges
At Up & Running, we want to ensure you have the perfect gear for your fitness journey. If your new equipment isn't the right fit, you can return or exchange your items within 30 days of purchase.
1
Check Eligibility
Ensure your items are in original, unworn condition with all tags attached and the original packaging intact.
2
Initiate Your Return
Visit our online portal with your order number and email address to print a prepaid shipping label.
3
Pack and Ship
Securely pack your gear in its original box and drop it off at any authorized courier location using the provided label.
4
Receive Refund
Once our team inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing